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The Diversity Factor: Capturing the Competitive Advantage of a Changing Workforce

The Diversity Factor: Capturing the Competitive Advantage of a Changing Workforce

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作者: Elsie Y. Cross 著 , Margaret B. White 著

出版社: Mcgraw-Hill

出版时间: 1996-04

ISBN: 9780786308583

定价: 491.00

装帧: 精装

页数: 200页

正文语种: 英语

分类: 外文古旧书>英文书>童书

The face of America is changing. The workforce of the 21st century will include growing numbers of women and people of color. American corporations and other organizations must develop new management skills if they are to remain competitive in the new environment. This collection of the most-requested articles from the quarterly journal The Diversity Factor, provides both theoretical and practical information that will help organizations learn to ''manage diversity'' successfully. Consultants and academicians describe processes that are being used to knock down organizational barriers that prevent the new employees from achieving their full potential, while managers and executives ... McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwideMcGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide Foreword
Preface
Contributors
1  Getting Started  4
2  Managing Diversity: A Continuous Process of Change  17
3  Managing in a Diverse Workforce: From Incident to "Ism"  24
4  Strategies for Multicultural Organizational Development  34
5  Allies or Enemies?  47
6  Champions of Diversity: A Culture Change Process  56
7  A White Man's Journey  81
8  The Limits of Cultural Enlightenment  91
9  Heterosexism as a Workforce Diversity Issue  98
10  White Americans in a Multicultural Society: Rethinking Our Role  108
11  Learning from Experience: A Cycle of Growth and Empowerment  122
12  Diversity Shock  138
13  The Diversity Assessment Survey  144
14  Racetalk: Thinking and Talking about Racism  169
15  Power Tools for Managing Diversity  186
16  Leadership for Workforce 2000: The CoreStates Experience  198
17  Covering Race, Covering Ourselves  208
18  Managing Diversity: The IBM Experience  215
19  Diversity at DuPont: The Strategic Diversity Plan  233
Index  259
内容简介:
The face of America is changing. The workforce of the 21st century will include growing numbers of women and people of color. American corporations and other organizations must develop new management skills if they are to remain competitive in the new environment. This collection of the most-requested articles from the quarterly journal The Diversity Factor, provides both theoretical and practical information that will help organizations learn to ''manage diversity'' successfully. Consultants and academicians describe processes that are being used to knock down organizational barriers that prevent the new employees from achieving their full potential, while managers and executives ...
作者简介:
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwideMcGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide
目录:
Foreword
Preface
Contributors
1  Getting Started  4
2  Managing Diversity: A Continuous Process of Change  17
3  Managing in a Diverse Workforce: From Incident to "Ism"  24
4  Strategies for Multicultural Organizational Development  34
5  Allies or Enemies?  47
6  Champions of Diversity: A Culture Change Process  56
7  A White Man's Journey  81
8  The Limits of Cultural Enlightenment  91
9  Heterosexism as a Workforce Diversity Issue  98
10  White Americans in a Multicultural Society: Rethinking Our Role  108
11  Learning from Experience: A Cycle of Growth and Empowerment  122
12  Diversity Shock  138
13  The Diversity Assessment Survey  144
14  Racetalk: Thinking and Talking about Racism  169
15  Power Tools for Managing Diversity  186
16  Leadership for Workforce 2000: The CoreStates Experience  198
17  Covering Race, Covering Ourselves  208
18  Managing Diversity: The IBM Experience  215
19  Diversity at DuPont: The Strategic Diversity Plan  233
Index  259

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