The New HR Analytics: Predicting the Economic Value of Your Company's Human Capital Investments

The New HR Analytics: Predicting the Economic Value of Your Company's Human Capital Investments
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作者:
出版社: Mcgraw-Hill
2010-05
ISBN: 9780814416433
定价: 302.90
装帧: 精装
开本: 其他
纸张: 其他
页数: 368页
正文语种: 英语
  • "Dr.JacFitz-enz...hasnowdefinedandshapedpredictiveanalyticsthatdefinemoreclearlyhowtoday'smetricscanpredictandleadtotomorrow'ssuccesses."---DaveUlrich,Professor,RossSchoolofBusiness,UniversityofMichigan,andPartner,TheRBLGroup""InTheNewHRAnalyticsJacFitz-enzextendshisdecadesofleadershipinhumancapitalmeasurement.Itisacalltoactionthatshouldinspireleaderstorethinktheirassumptionsandimprovetheirdecisions.""---JohnBoudreau,Professor,Management&Organization,andResearchDirector,CenterforEffectiveOrganizations,UniversityofSouthernCalifornia""...acomprehensiveHumanCapitalManagementframeworkandaverypracticalsetofaction-orientedrecommendationsthattogetherenableyoutoleveragetheonethingthatmakesyourorganizationtrulyunique:yourhumantalent."---JamesP.Ware,ExecutiveProducer,WorkDesignCollaborativeLLC""Predictiveanalyticsiswhatwe'vebeenwaitingforbecauseit'sthenextlevelofunderstandinginDr.Jac'slongandevolvingjourneytoempoweruswiththecoretools,terminology,andlogictomakeadifference."---EdKleinert,Administrator,HRInformationTechnology,MemorialSloan-KetteringCancerCenter""Dr.JacFitz-enzcontinuestoprovidethethoughtleadershipbusinessesneednowmorethaneverwhenitcomestohumancapitalmanagement."---ShyamPatel,COO,PeopleReport""TheNewHRAnalyticsisthebreakthroughpeoplemanagementplaybook...TheHCM:21?modelintroducesleading-edgepredictivetechniquesthatmaximizereturnonhumancapitalinvestmentswhileenergizingandengagingemployees."---KenScarlett,President,ScarlettSurveysInternational""Onceagain,Dr.Jachasledthewaywithcriticalresearchthatenablesorganizationstocreatesustainablevaluethroughpeople."---KentBarnett,CEO,KnowledgeAdvisors""JacFitz-enz...isapowerfullighthousewhoenlightensthelongwayfromtheoldhumanresourcesdepartmenttothenewhumancapitalstrategicpartner....animportantmilestoneinhumancapitalhistory."---LuisMariaCravino,CofounderandCodirector,AOConsultingS.A.,BuenosAires. JACFITZ-ENZ(SanJose,CA)iswidelyacknowledgedasthefatherofhumancapitalstrategicanalysisandmeasurement.AsfounderofSaratogaInstitute,hedevelopedthefirstinternationalHRbenchmarks.HewasnamedbyHRWorldasoneoftheTop5HRManagementGurusandcitedbyHRMagazineasoneof50peopleinthelast50yearswhohavesignificantlychangedthefieldofHR.Hehasauthoredadozenbooksincludingtheaward-winningTheROIofHumanCapital(978-0-8144-1332-6).Hiscolumn,"LeadingEdge",appearsmonthlyinTalentManagementmagazine. Preface
    HRasanExpense
    TheIntroductionofMetrics
    TheEraofAnalytics
    TheOrganizationofThisBook
    Acknowledgments
    Contributors
    PARTONE:INTRODUCTIONTOPREDICTIVEANALYTICS1
    ChapterOneDisruptiveTechnology:ThePowertoPredict3
    WhatIsAnalytics?
    IntroducingHCM:21?
    TheValueofInsight
    ThePlan
    ChapterTwoTowardAnalyticsandPrediction8
    TheLanguageofMetricsandAnalytics
    AscendingtheValueLadder
    ThePowerofAnalytics
    TheModelforPredictiveManagement
    WhyAnalyticsIsImportant17
    MeasuringWhatIsImportant
    LuisMariaCravino
    StrategicHumanCapitalMeasures:UsingLeadingHCMtoImplementStrategy
    StephenGatesandPascalLangevin
    FromBusinessAnalyticstoRationalActionKirkSmithSmith,Kirk
    PARTTWO:THEHCM:21?MODEL45
    ChapterThreeScantheMarket,ManagetheRisk47
    TheBigPicture
    TheValueofStatisticalAnalysis
    TheImportanceofRiskAssessment
    TheDataSpeakforPredictiveManagement
    Ready,Aim,Begin
    HowtoImproveHRProcesses56
    TheIntersectionofPeopleandProfits:TheEmployeeValuePropositionShyamPatelPatel,Shyam
    MoreThanCompensation:Attracting,Motivating,andRetainingEmployees,NowandintheFutureRyanM.JohnsonJohnson,RyanM.
    "BestinBrazil":HumanCapitalandBusinessManagementforSustainabilityRugeniaPomiPomi,Rugenia
    ChapterFourTheNewFaceofWorkforcePlanning85
    HumanResourcesVersusHumanCapitalPlanning
    JumpingAheadoftheCompetition
    HowtoPutCapabilityPlanningintoPractice94
    ScenarioPlanning:PreparingforUncertaintyJamesP.WareWare,JamesP.
    QualityEmployeeEngagementMeasurement:TheCeo'sEssentialHucametrictoManagetheFutureKennethScarlettScarlett,Kenneth
    TrulyPayingforPerformanceErikBerggrenBerggren,Erik
    TheSlipperyStaircase:RecognizingtheTelltaleSignsofEmployeeDisengagementandTurnoverF.LeighBranhamBranham,F.Leigh
    ChapterFiveCollapsingtheSilos141
    AnyProcess:Input,Output,Throughput
    ProcessAnalysisforHumanResources
    ABroaderFutureView
    TheIntegrationofHRServices
    HowTheyAreApplyingIt153
    RobertaVersustheInventoryControlSystem:ACaseStudyinHumanCapitalReturnonInvestmentKirkHallowellHallowell,Kirk
    TheTreasureTroveYouAlreadyOwnRobertCoonCoon,Robert
    WakingtheSleepingGiantinWorkforceIntelligenceLisaDisselkampDisselkamp,Lisa
    ChapterSixTurningDataintoBusinessIntelligence182
    JustWhatAreMetrics?
    AvoidingCommonMetricsMistakes
    Second-GenerationMetrics:Benchmarking
    Third-GenerationMetrics:PredictiveAnalyticsThatYieldBusinessIntelligence
    BusinessIntelligence:TheUltimateGoal
    AttheEndoftheDay
    HowtoInterprettheData192
    PredictiveAnalyticsforHumanCapitalManagementNicoPeruzziPeruzzi,Nico
    UsingHumanCapitalDataforPerformanceManagementDuringEconomicUncertaintyJeffreyBerkBerk,Jeffrey
    UsingHRMetricstoMakeaDifferenceLouisR.ForbringerForbringer,LouisR.
    PARTTHREE:THEMODELINPRACTICE215
    ChapterSevenImpactingProductivityandtheBottomLine:IngramContentGroupWayneM.KeeganKeegan,WayneM.217
    ChapterEightLeveragingHumanCapitalAnalyticsforSiteSelection:MonsterandEnterpriseRent-A-CarMarieArtimArtim,Marie224
    ChapterNinePredictiveManagementatDesconEngineeringAhmedTahirTahir,Ahmed240
    ChapterTenWorkingaMission-CriticalProbleminaFederalAgencyJacFitzenzFitzenz,Jac259
    ChapterElevenUnitedHealthGroupLeveragesPredictiveAnalyticsforEnhancedStaffingandRetentionJudySweeneySweeney,Judy265
    PARTFOUR:LOOKINGFORWARD271
    ChapterTwelveLookWhat'sComingTomorrow273
    WhatWeKnowAboutTomorrow
    WhatAnalyticsCanDeliverforYourOrganization
    ThoughtDrivesAction
    StillEvolving
    ViewsoftheFuture:HumanCapitalAnalyticsLibbySartainSartain,Libby276
    Appendix:TheHCM:21?Model:SummaryAndSamples301
    Index332
    AboutTheAuthor342
  • 内容简介:
    "Dr.JacFitz-enz...hasnowdefinedandshapedpredictiveanalyticsthatdefinemoreclearlyhowtoday'smetricscanpredictandleadtotomorrow'ssuccesses."---DaveUlrich,Professor,RossSchoolofBusiness,UniversityofMichigan,andPartner,TheRBLGroup""InTheNewHRAnalyticsJacFitz-enzextendshisdecadesofleadershipinhumancapitalmeasurement.Itisacalltoactionthatshouldinspireleaderstorethinktheirassumptionsandimprovetheirdecisions.""---JohnBoudreau,Professor,Management&Organization,andResearchDirector,CenterforEffectiveOrganizations,UniversityofSouthernCalifornia""...acomprehensiveHumanCapitalManagementframeworkandaverypracticalsetofaction-orientedrecommendationsthattogetherenableyoutoleveragetheonethingthatmakesyourorganizationtrulyunique:yourhumantalent."---JamesP.Ware,ExecutiveProducer,WorkDesignCollaborativeLLC""Predictiveanalyticsiswhatwe'vebeenwaitingforbecauseit'sthenextlevelofunderstandinginDr.Jac'slongandevolvingjourneytoempoweruswiththecoretools,terminology,andlogictomakeadifference."---EdKleinert,Administrator,HRInformationTechnology,MemorialSloan-KetteringCancerCenter""Dr.JacFitz-enzcontinuestoprovidethethoughtleadershipbusinessesneednowmorethaneverwhenitcomestohumancapitalmanagement."---ShyamPatel,COO,PeopleReport""TheNewHRAnalyticsisthebreakthroughpeoplemanagementplaybook...TheHCM:21?modelintroducesleading-edgepredictivetechniquesthatmaximizereturnonhumancapitalinvestmentswhileenergizingandengagingemployees."---KenScarlett,President,ScarlettSurveysInternational""Onceagain,Dr.Jachasledthewaywithcriticalresearchthatenablesorganizationstocreatesustainablevaluethroughpeople."---KentBarnett,CEO,KnowledgeAdvisors""JacFitz-enz...isapowerfullighthousewhoenlightensthelongwayfromtheoldhumanresourcesdepartmenttothenewhumancapitalstrategicpartner....animportantmilestoneinhumancapitalhistory."---LuisMariaCravino,CofounderandCodirector,AOConsultingS.A.,BuenosAires.
  • 作者简介:
    JACFITZ-ENZ(SanJose,CA)iswidelyacknowledgedasthefatherofhumancapitalstrategicanalysisandmeasurement.AsfounderofSaratogaInstitute,hedevelopedthefirstinternationalHRbenchmarks.HewasnamedbyHRWorldasoneoftheTop5HRManagementGurusandcitedbyHRMagazineasoneof50peopleinthelast50yearswhohavesignificantlychangedthefieldofHR.Hehasauthoredadozenbooksincludingtheaward-winningTheROIofHumanCapital(978-0-8144-1332-6).Hiscolumn,"LeadingEdge",appearsmonthlyinTalentManagementmagazine.
  • 目录:
    Preface
    HRasanExpense
    TheIntroductionofMetrics
    TheEraofAnalytics
    TheOrganizationofThisBook
    Acknowledgments
    Contributors
    PARTONE:INTRODUCTIONTOPREDICTIVEANALYTICS1
    ChapterOneDisruptiveTechnology:ThePowertoPredict3
    WhatIsAnalytics?
    IntroducingHCM:21?
    TheValueofInsight
    ThePlan
    ChapterTwoTowardAnalyticsandPrediction8
    TheLanguageofMetricsandAnalytics
    AscendingtheValueLadder
    ThePowerofAnalytics
    TheModelforPredictiveManagement
    WhyAnalyticsIsImportant17
    MeasuringWhatIsImportant
    LuisMariaCravino
    StrategicHumanCapitalMeasures:UsingLeadingHCMtoImplementStrategy
    StephenGatesandPascalLangevin
    FromBusinessAnalyticstoRationalActionKirkSmithSmith,Kirk
    PARTTWO:THEHCM:21?MODEL45
    ChapterThreeScantheMarket,ManagetheRisk47
    TheBigPicture
    TheValueofStatisticalAnalysis
    TheImportanceofRiskAssessment
    TheDataSpeakforPredictiveManagement
    Ready,Aim,Begin
    HowtoImproveHRProcesses56
    TheIntersectionofPeopleandProfits:TheEmployeeValuePropositionShyamPatelPatel,Shyam
    MoreThanCompensation:Attracting,Motivating,andRetainingEmployees,NowandintheFutureRyanM.JohnsonJohnson,RyanM.
    "BestinBrazil":HumanCapitalandBusinessManagementforSustainabilityRugeniaPomiPomi,Rugenia
    ChapterFourTheNewFaceofWorkforcePlanning85
    HumanResourcesVersusHumanCapitalPlanning
    JumpingAheadoftheCompetition
    HowtoPutCapabilityPlanningintoPractice94
    ScenarioPlanning:PreparingforUncertaintyJamesP.WareWare,JamesP.
    QualityEmployeeEngagementMeasurement:TheCeo'sEssentialHucametrictoManagetheFutureKennethScarlettScarlett,Kenneth
    TrulyPayingforPerformanceErikBerggrenBerggren,Erik
    TheSlipperyStaircase:RecognizingtheTelltaleSignsofEmployeeDisengagementandTurnoverF.LeighBranhamBranham,F.Leigh
    ChapterFiveCollapsingtheSilos141
    AnyProcess:Input,Output,Throughput
    ProcessAnalysisforHumanResources
    ABroaderFutureView
    TheIntegrationofHRServices
    HowTheyAreApplyingIt153
    RobertaVersustheInventoryControlSystem:ACaseStudyinHumanCapitalReturnonInvestmentKirkHallowellHallowell,Kirk
    TheTreasureTroveYouAlreadyOwnRobertCoonCoon,Robert
    WakingtheSleepingGiantinWorkforceIntelligenceLisaDisselkampDisselkamp,Lisa
    ChapterSixTurningDataintoBusinessIntelligence182
    JustWhatAreMetrics?
    AvoidingCommonMetricsMistakes
    Second-GenerationMetrics:Benchmarking
    Third-GenerationMetrics:PredictiveAnalyticsThatYieldBusinessIntelligence
    BusinessIntelligence:TheUltimateGoal
    AttheEndoftheDay
    HowtoInterprettheData192
    PredictiveAnalyticsforHumanCapitalManagementNicoPeruzziPeruzzi,Nico
    UsingHumanCapitalDataforPerformanceManagementDuringEconomicUncertaintyJeffreyBerkBerk,Jeffrey
    UsingHRMetricstoMakeaDifferenceLouisR.ForbringerForbringer,LouisR.
    PARTTHREE:THEMODELINPRACTICE215
    ChapterSevenImpactingProductivityandtheBottomLine:IngramContentGroupWayneM.KeeganKeegan,WayneM.217
    ChapterEightLeveragingHumanCapitalAnalyticsforSiteSelection:MonsterandEnterpriseRent-A-CarMarieArtimArtim,Marie224
    ChapterNinePredictiveManagementatDesconEngineeringAhmedTahirTahir,Ahmed240
    ChapterTenWorkingaMission-CriticalProbleminaFederalAgencyJacFitzenzFitzenz,Jac259
    ChapterElevenUnitedHealthGroupLeveragesPredictiveAnalyticsforEnhancedStaffingandRetentionJudySweeneySweeney,Judy265
    PARTFOUR:LOOKINGFORWARD271
    ChapterTwelveLookWhat'sComingTomorrow273
    WhatWeKnowAboutTomorrow
    WhatAnalyticsCanDeliverforYourOrganization
    ThoughtDrivesAction
    StillEvolving
    ViewsoftheFuture:HumanCapitalAnalyticsLibbySartainSartain,Libby276
    Appendix:TheHCM:21?Model:SummaryAndSamples301
    Index332
    AboutTheAuthor342
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