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People Skills: How to Assert Yourself Listen to Others and Resolve Conflicts

People Skills: How to Assert Yourself Listen to Others and Resolve Conflicts
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作者: （罗伯特·博尔顿） 著
出版社: Simon & Schuster US
1986-06
ISBN: 9780671622480
定价: 134.40
装帧: 平装
开本: 其他
纸张: 胶版纸
页数: 300页
正文语种: 英语
分类: 外文古旧书>英文书>经济
14人买过
  • PeopleSkillsisacommunication-skillshandbookthatcanhelpyoueliminatetheseandothercommunicationproblems.AuthorRobertBoltondescribesthetwelvemostcommoncommunicationbarriers,showinghowtheseroadblocksdamagerelationshipsbyincreasingdefensiveness,aggressiveness,anddependency.Heexplainshowtoacquiretheabilitytolisten,assertyourself,resolveconflicts,andworkoutproblemswithothers.Theseareskillsthatwillhelpyoucommunicatecalmly,eveninstressful,emotionallychargedsituations. RobertBolton,Ph.D.,ispresidentofRidgeConsultantsinCazenovia,NewYork,afirmthatspecializesinimprovinghumanperformanceinindustry,healthcare,education,andgovernment.Hisstaffhastaughtcommunicationskillstothousandsofmanagers,salespersons,first-linesupervisors,secretaries,customer-relationspersonnel,teachers,membersoftheclergy,health-careworkers,couples,andothers.
  • 内容简介:
    PeopleSkillsisacommunication-skillshandbookthatcanhelpyoueliminatetheseandothercommunicationproblems.AuthorRobertBoltondescribesthetwelvemostcommoncommunicationbarriers,showinghowtheseroadblocksdamagerelationshipsbyincreasingdefensiveness,aggressiveness,anddependency.Heexplainshowtoacquiretheabilitytolisten,assertyourself,resolveconflicts,andworkoutproblemswithothers.Theseareskillsthatwillhelpyoucommunicatecalmly,eveninstressful,emotionallychargedsituations.
  • 作者简介:
    RobertBolton,Ph.D.,ispresidentofRidgeConsultantsinCazenovia,NewYork,afirmthatspecializesinimprovinghumanperformanceinindustry,healthcare,education,andgovernment.Hisstaffhastaughtcommunicationskillstothousandsofmanagers,salespersons,first-linesupervisors,secretaries,customer-relationspersonnel,teachers,membersoftheclergy,health-careworkers,couples,andothers.
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