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Difficult Conversations：How to Discuss What Matters Most

Difficult Conversations：How to Discuss What Matters Most
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作者: 著 , 著 , 著 , 著
出版社: Penguin Books
2010-11
版次: 10
ISBN: 9780143118442
定价: 125.80
装帧: 平装
开本: 其他
纸张: 其他
页数: 352页
正文语种: 英语
分类: 外文古旧书>英文书>经济
1 张插图图片
22人买过
  • Weattemptoravoiddifficultconversationseveryday-whetherdealingwithanunderperformingemployee,disagreeingwithaspouse,ornegotiatingwithaclient.FromtheHarvardNegotiationProject,theorganizationthatbroughtyouGettingtoYes,DifficultConversationsprovidesastep-by-stepapproachtohavingthosetoughconversationswithlessstressandmoresuccess.you'lllearnhowto:

    ?Deciphertheunderlyingstructureofeverydifficultconversation
    ?Startaconversationwithoutdefensiveness
    ?Listenforthemeaningofwhatisnotsaid
    ?Staybalancedinthefaceofattacksandaccusations
    ?Movefromemotiontoproductiveproblemsolving DouglasStone,BrucePatton,andSheilaHeenteachatHarvardLawSchoolandtheHarvardNegotiationProject.Theyhavebeenconsultantstobusinesspeople,governments,organizations,communities,andindividualsaroundtheworld,andhavewrittenonnegotiationandcommunicationinpublicationsrangingfromtheNewYorkTimestoParentsmagazine.BrucePattonisalsoaco-authorofGettingtoYes.EachofthemlivesinBoston,Massachusetts.

    StoneandHeenaretheauthorsofThanksfortheFeedback:TheScienceandArtofReceivingFeedbackWell(EvenWhenItIsOffBase,Unfair,PoorlyDelivered,andFrankly,You'reNotintheMood)(Viking/Penguin,2014)RogerFisheristheSamuelWillistonProfessorofLawEmeritus,DirectoroftheHarvardNegotiationProject,andthefounderoftwoconsultingorganizationsdevotedtostrategicadviceandnegotiationtraining.
  • 内容简介:
    Weattemptoravoiddifficultconversationseveryday-whetherdealingwithanunderperformingemployee,disagreeingwithaspouse,ornegotiatingwithaclient.FromtheHarvardNegotiationProject,theorganizationthatbroughtyouGettingtoYes,DifficultConversationsprovidesastep-by-stepapproachtohavingthosetoughconversationswithlessstressandmoresuccess.you'lllearnhowto:

    ?Deciphertheunderlyingstructureofeverydifficultconversation
    ?Startaconversationwithoutdefensiveness
    ?Listenforthemeaningofwhatisnotsaid
    ?Staybalancedinthefaceofattacksandaccusations
    ?Movefromemotiontoproductiveproblemsolving
  • 作者简介:
    DouglasStone,BrucePatton,andSheilaHeenteachatHarvardLawSchoolandtheHarvardNegotiationProject.Theyhavebeenconsultantstobusinesspeople,governments,organizations,communities,andindividualsaroundtheworld,andhavewrittenonnegotiationandcommunicationinpublicationsrangingfromtheNewYorkTimestoParentsmagazine.BrucePattonisalsoaco-authorofGettingtoYes.EachofthemlivesinBoston,Massachusetts.

    StoneandHeenaretheauthorsofThanksfortheFeedback:TheScienceandArtofReceivingFeedbackWell(EvenWhenItIsOffBase,Unfair,PoorlyDelivered,andFrankly,You'reNotintheMood)(Viking/Penguin,2014)RogerFisheristheSamuelWillistonProfessorofLawEmeritus,DirectoroftheHarvardNegotiationProject,andthefounderoftwoconsultingorganizationsdevotedtostrategicadviceandnegotiationtraining.
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