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经营过程管理与平衡计分卡：战略驱动过程应用 Business Process Management

经营过程管理与平衡计分卡：战略驱动过程应用 Business Process Management

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作者: Ralph Smith 著

出版社: John Wiley & Sons

出版时间: 2007-08

版次: 1

ISBN: 9780470047460

定价: 406.00

装帧: 精装

开本: 其他

纸张: 胶版纸

页数: 226页

分类: 外文古旧书>英文书>管理

Business Process Management and the Balanced Scorecard shows managers how to optimally use the balanced scorecard to achieve and sustain strategic success even as the business environment changes. It exceptionally fills the gap between theory and application to facilitate the use of processes as a strategic weapon to deliver world-class performance. Preface.

Chapter 1. A World of Change.

Chapter 2. How Process Can Drive Strategy.

Chapter 3. The Strategic Process.

Chapter 4. Strategy Maps.

Chapter 5. Balanced Scorecard and Strategic Initiatives.

Chapter 6. Conclusions.

Index.
内容简介:
Business Process Management and the Balanced Scorecard shows managers how to optimally use the balanced scorecard to achieve and sustain strategic success even as the business environment changes. It exceptionally fills the gap between theory and application to facilitate the use of processes as a strategic weapon to deliver world-class performance.
目录:
Preface.

Chapter 1. A World of Change.

Chapter 2. How Process Can Drive Strategy.

Chapter 3. The Strategic Process.

Chapter 4. Strategy Maps.

Chapter 5. Balanced Scorecard and Strategic Initiatives.

Chapter 6. Conclusions.

Index.

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经营过程管理与平衡计分卡：战略驱动过程应用 Business Process Management

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