First, Break All the Rules：What the World's Greatest Managers Do Differently

作者: Marcus Buckingham （马库斯·白金汉）著

出版社: Simon & Schuster

出版时间: 1999-05

版次: 1

ISBN: 9780684852867

定价: 267.00

装帧: 平装

开本: 16开

纸张: 胶版纸

页数: 255页

正文语种: 英语

分类: 外文古旧书>英文书>管理

60人买过

The greatest managers in the world seem to have little in common. They differ in sex, age, and race. They employ vastly different styles and focus on different goals. Yet despite their differences, great managers share one common trait: They do not hesitate to break virtually every rule held sacred by conventional wisdom. They do not believe that, with enough training, a person can achieve anything he sets his mind to. They do not try to help people overcome their weaknesses. They consistently disregard the golden rule. And, yes, they even play favorites. This amazing book explains why.

Marcus Buckingham and Curt Coffman of the Gallup Organization present the remarkable findings of their massive in-depth study of great managers across a wide variety of situations. Some were in leadership positions. Others were front-line supervisors. Some were in Fortune 500 companies; others were key players in small, entrepreneurial companies. Whatever their situations, the managers who ultimately became the focus of Gallup's research were invariably those who excelled at turning each employee's talent into performance.

In today's tight labor markets, companies compete to find and keep the best employees, using pay, benefits, promotions, and training. But these well-intentioned efforts often miss the mark. The front-line manager is the key to attracting and retaining talented employees. No matter how generous its pay or how renowned its training, the company that lacks great front-line managers will suffer. Buckingham and Coffman explain how the best managers select an employee for talent rather than for skills or experience; how they set expectations for him or her -- they define the right outcomes rather than the right steps; how they motivate people -- they build on each person's unique strengths rather than trying to fix his weaknesses; and, finally, how great managers develop people -- they find the right fit for each person, not the next rung on the ladder. And perhaps most important, this research -- which initially generated thousands of different survey questions on the subject of employee opinion -- finally produced the twelve simple questions that work to distinguish the strongest departments of a company from all the rest. This book is the first to present this essential measuring stick and to prove the link between employee opinions and productivity, profit, customer satisfaction, and the rate of turnover.

There are vital performance and career lessons here for managers at every level, and, best of all, the book shows you how to apply them to your own situation. Marcus Buckingham is the co-author of the bestselling books First, Break All the Rules and Now, Discover Your Strengths. He is a renowned speaker and regular guest on American television. He lives in Los Angeles but was born in England and is a graduate of Cambridge University. Introductio：Breaking All the Rules

Chapter1：The Measuring Stick

Chapter2：The Wisdom of Great Managers

Chapter3：The First Key:Select for Talent

Chapter4：The Second Key:Define the Right Outcornes

Chapter5：The Third Key :Focus on Strengths

Chapter6：The Fourth Key:Find the Right Fit

Chapter7：Turning the Keys:A Practical Guide
内容简介:
The greatest managers in the world seem to have little in common. They differ in sex, age, and race. They employ vastly different styles and focus on different goals. Yet despite their differences, great managers share one common trait: They do not hesitate to break virtually every rule held sacred by conventional wisdom. They do not believe that, with enough training, a person can achieve anything he sets his mind to. They do not try to help people overcome their weaknesses. They consistently disregard the golden rule. And, yes, they even play favorites. This amazing book explains why.

Marcus Buckingham and Curt Coffman of the Gallup Organization present the remarkable findings of their massive in-depth study of great managers across a wide variety of situations. Some were in leadership positions. Others were front-line supervisors. Some were in Fortune 500 companies; others were key players in small, entrepreneurial companies. Whatever their situations, the managers who ultimately became the focus of Gallup's research were invariably those who excelled at turning each employee's talent into performance.

In today's tight labor markets, companies compete to find and keep the best employees, using pay, benefits, promotions, and training. But these well-intentioned efforts often miss the mark. The front-line manager is the key to attracting and retaining talented employees. No matter how generous its pay or how renowned its training, the company that lacks great front-line managers will suffer. Buckingham and Coffman explain how the best managers select an employee for talent rather than for skills or experience; how they set expectations for him or her -- they define the right outcomes rather than the right steps; how they motivate people -- they build on each person's unique strengths rather than trying to fix his weaknesses; and, finally, how great managers develop people -- they find the right fit for each person, not the next rung on the ladder. And perhaps most important, this research -- which initially generated thousands of different survey questions on the subject of employee opinion -- finally produced the twelve simple questions that work to distinguish the strongest departments of a company from all the rest. This book is the first to present this essential measuring stick and to prove the link between employee opinions and productivity, profit, customer satisfaction, and the rate of turnover.

There are vital performance and career lessons here for managers at every level, and, best of all, the book shows you how to apply them to your own situation.
作者简介:
Marcus Buckingham is the co-author of the bestselling books First, Break All the Rules and Now, Discover Your Strengths. He is a renowned speaker and regular guest on American television. He lives in Los Angeles but was born in England and is a graduate of Cambridge University.
目录:
Introductio：Breaking All the Rules

Chapter1：The Measuring Stick

Chapter2：The Wisdom of Great Managers

Chapter3：The First Key:Select for Talent

Chapter4：The Second Key:Define the Right Outcornes

Chapter5：The Third Key :Focus on Strengths

Chapter6：The Fourth Key:Find the Right Fit

Chapter7：Turning the Keys:A Practical Guide