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项目管理（第7版）（英文版）

作者: [美] 杰克·吉多（Jack Gido） , 吉姆·克莱门斯（Jim Clements） , 罗斯·贝克（Rose Baker）

出版社: 清华大学出版社

出版时间: 2022-05

版次: 1

ISBN: 9787302606116

定价: 68.00

装帧: 其他

开本: 16开

纸张: 胶版纸

分类: 教材教辅考试>教材>大学教材>经济

7 张插图图片

9人买过

本书结合PMBOK（项目管理知识体系），从实践角度通过大量事例解释概念、技能，说明如何技术性地运用这些知识进行项目管理。第6版修订的章节紧密结合PMBOK，还包括如项目约束、项目章程、项目与组织战略计划的相关性等内容。杰克?吉多（Jack Gid），现任美国宾夕法尼亚州立大学的宾夕法尼亚技术援助项目PennTAP经济和劳动力发展主任。杰克拥有20年的工业管理和项目管理经验，他拥有匹兹堡大学工商管理硕士学位和宾夕法尼亚州立大学电气工程学士学位。杰克是美国项目管理协会的成员，讲授项目管理课程。简明目录



32

第 1 章项目管理概念 2

第 1 篇项目启动

第 2 章项目的识别与选择 34

第 3 章提出解决方案 58

第 2 篇项目的计划、实施与控制

92

第 4 章项目范围、质量、责任和活动顺序的确定第 5 章进度安排 130

第 6 章资源利用 180

第 7 章确定成本、预算和挣值 200 94

第 8 章风险管理 230

第 9 章结束项目 242

第 3 篇人员：项目成功的关键

258

第 10 章项目经理 260

第 11 章项目团队 288

第 12 章项目沟通与文件记录 330

ii

C H A P T E R 1

PART 1 Project Management Concepts 2

Initiating a Project

32

C H A P T E R 2

C H A P T E R 3 Identifying and Selecting Projects 34

Developing Project Proposals 58

PART 2 Planning, Performing, and Controlling the Project 92

C H A P T E R 4

C H A P T E R 5

C H A P T E R 6

C H A P T E R 7

C H A P T E R 8

C H A P T E R 9 Defining Scope, Quality, Responsibility, and Activity Sequence Developing the Schedule 130

Resource Utilization 180

Determining Costs, Budget, and Earned Value 200

Managing Risk 230

Closing the Project 242 94

PART 3 People: The Key to Project Success 258

C H A P T E R 10

C H A P T E R 11

C H A P T E R 12 The Project Manager 260

The Project Team 288

Project Communication and Documentation 330

iii

Preface xi

About the Authors xvii

C H A P T E R 1

Project Management Concepts 2

Project Attributes 5

Balancing Project Constraints 7

Project Life Cycle 10

Initiating 11

Planning 12

Performing 12

Closing 14

Project Management Process 15

Stakeholder  Engagement 22

Global Project Management 23

Project Management Associations 25

Benefits of Project Management 25

Summary 26

Questions 28

Case Study: E-Commerce for a Small Supermarket 28

Bibliography 30

  PART 1 Initiating a Project

C H A P T E R 2

Identifying and Selecting Projects 34

Project Identification 36

Project Selection 37

Project Charter 40

Preparing a Request for Proposal 45

Soliciting Proposals 51

Summary 53

Questions 54

Case Study: A Midsize Pharmaceutical Company 54

Bibliography 56

v

C H A P T E R 3

Developing Project Proposals 58

Building Relationships with Customers and Partners 61

Pre-RFP/Proposal  Marketing 63

Decision to Develop a Proposal 64

Creating a Winning Proposal 67

Proposal Preparation 68

Proposal Contents 69

Technical Section 69

Management Section 71

Cost Section 72

Pricing Considerations 74

Simplified Project Proposal 75

Proposal Submission and Follow-Up 77

Customer Evaluation of Proposals 78

Contracts 81

Fixed-Price Contracts 81

Cost-Reimbursement  Contracts 81

Contract Terms and Conditions 82

Measuring Proposal Success 83

Summary 85

Questions 87

Case Study: Medical Information Systems 88

Bibliography 90

  PART 2 Planning, Performing, and Controlling the Project

C H A P T E R 4

Defining Scope, Quality, Responsibility, and Activity Sequence 94

Establish Project Objective 97

Define Project Scope 98

Plan for Quality 102

Create Work Breakdown Structure 104

Assign Responsibility 108

Define Activities 110

Sequence Activities 111

Network Principles 111

Create Network Diagram 113

Planning for Information Systems Development 117

An Information System Example: Internet Applications Development for ABC Office Designs 121

Project Management Information Systems 122

Summary 124

Questions 126

Case Study: A Not-for-Profit Medical Research Center  127

Bibliography 128

C H A P T E R 5

Developing the Schedule 130

Estimate Activity Resources 133

Estimate Activity Durations 134

Establish Project Start and Completion Times 135

Develop Project Schedule 136

Earliest Start and Finish Times 136

Latest Start and Finish Times 140

Total Slack 142

Critical Path 144

Free Slack 147

Bar Chart Format 149

Project Control Process 150

Effects of Actual Schedule Performance 152

Incorporate Changes into Schedule 153

Update Project Schedule 154

Control Schedule 155

Scheduling for Information Systems Development 160

An Information System Example: Internet Applications Development for ABC Office Designs (Continued) 162

Project Management Information Systems 164

Agile Project Management 167

Summary 173

Questions 176

Case Study: A Not-for-Profit Medical Research Center 178

Bibliography 178

C H A P T E R 6

Resource Utilization 180

Resource-Constrained Planning 182

Resource Requirements Plan 184

Resource Leveling 186

Resource-Limited  Scheduling 188

Resource Requirements for Information Systems Development 192

An Information System Example: Internet Applications Development for ABC Office Designs (Continued) 192

Project Management Information Systems 193

Summary 196

Questions 197

Case Study: A Not-for-Profit Medical Research Center   198

Bibliography 198

C H A P T E R 7

Determining Costs, Budget, and Earned Value 200

Estimate Activity Costs 203

Determine Project Budget 205

Aggregate Total Budgeted Cost 205

Develop Cumulative Budgeted Cost 207

Determine Actual Cost 209

Actual Cost 209

Committed Costs 209

Compare Actual Cost to Budgeted Cost 210

Determine Value of Work Performed 212

Analyze Cost Performance 214

Cost Performance Index 215

Cost Variance 216

Estimate Cost at Completion 216

Control Costs 218

Manage Cash Flow 219

Cost Estimating for Information Systems Development 221

An Information System Example: Internet Applications Development for ABC Office Designs (Continued) 222

Project Management Information Systems 223

Summary 225

Questions 227

Case Study: A Not-for-Profit Medical Research Center 228

Bibliography 229

C H A P T E R 8

Managing Risk 230

Identify Risks 232

Assess Risks 234

Plan Risk Responses 235

Monitor Risks 236

Managing Risks for Information Systems Development 236

An Information System Example: Internet Applications Development for ABC Office Designs (Continued) 237

Summary 239

Questions 239

Case Study: A Not-for-Profit Medical Research Center 239

Bibliography 240

C H A P T E R 9

Closing the Project 242

Project Closing Actions 244

Final Payments 245

Staff Recognition and Evaluation 245

Postproject Evaluation 246

Lessons Learned 248

Archive Project Documents 249

Customer Feedback 249

Early Project Termination 252

Summary 253

Questions 254

Case Study: Market Research Report Project 254

Bibliography 256

  PART 3 People: The Key to Project Success

C H A P T E R 1 0

The Project Manager 260

Project Manager Responsibilities 263

Planning 263

Organizing 263

Monitoring and Controlling 263

Project Manager Skills 264

Leadership Ability 264

Ability to Develop People 268

Communication Skills 269

Interpersonal Skills 270

Ability to Handle Stress 272

Problem-Solving Skills 272

Negotiating Skills 273

Time Management Skills 274

Developing Project Manager Competence 274

Delegation 276

Managing Changes 279

Summary 284

Questions 285

Case Study: Codeword 285

Bibliography 287

C H A P T E R 1 1

The Project Team 288

Acquiring the Project Team 290

Project Team Development 292

Forming 293

Storming 293

Norming    294

Performing    295

Project Kickoff Meeting 296

Effective Project Teams 298 Characteristics of Effective Teams   298 Barriers to Team Effectiveness 299 Effective Team Members   303

Team Building    304

Valuing Team Diversity 305

Ethical Behavior 310

Conflict on Projects 312

Sources of Conflict 312

Handling Conflict 314

Problem Solving 316

A Nine-Step Approach to Problem Solving    316 Brainstorming    318

Time Management 319

Summary    323

Questions 325

Case Study: Team Effectiveness? 326

Bibliography 328

C H A P T E R 1 2

Project Communication and Documentation 330

Personal Communication 333

Verbal  Communication 333

Written  Communication 334

Effective Listening 335

Meetings 336

Types of Project Meetings 336

Effective Meetings 340

Presentations 343

Prepare the Presentation 345

Deliver the Presentation 346

Reports 347

Types of Project Reports 347

Useful Reports    349

Control Document Changes

350

Project Communication Plan 351

Stakeholder Communication 353

Collaborative Communication Tools 353

Summary    356

Questions 358

Case Study: International Communications 359

Bibliography 361
内容简介:
本书结合PMBOK（项目管理知识体系），从实践角度通过大量事例解释概念、技能，说明如何技术性地运用这些知识进行项目管理。第6版修订的章节紧密结合PMBOK，还包括如项目约束、项目章程、项目与组织战略计划的相关性等内容。
作者简介:
杰克?吉多（Jack Gid），现任美国宾夕法尼亚州立大学的宾夕法尼亚技术援助项目PennTAP经济和劳动力发展主任。杰克拥有20年的工业管理和项目管理经验，他拥有匹兹堡大学工商管理硕士学位和宾夕法尼亚州立大学电气工程学士学位。杰克是美国项目管理协会的成员，讲授项目管理课程。
目录:
简明目录



32

第 1 章项目管理概念 2

第 1 篇项目启动

第 2 章项目的识别与选择 34

第 3 章提出解决方案 58

第 2 篇项目的计划、实施与控制

92

第 4 章项目范围、质量、责任和活动顺序的确定第 5 章进度安排 130

第 6 章资源利用 180

第 7 章确定成本、预算和挣值 200 94

第 8 章风险管理 230

第 9 章结束项目 242

第 3 篇人员：项目成功的关键

258

第 10 章项目经理 260

第 11 章项目团队 288

第 12 章项目沟通与文件记录 330

ii

C H A P T E R 1

PART 1 Project Management Concepts 2

Initiating a Project

32

C H A P T E R 2

C H A P T E R 3 Identifying and Selecting Projects 34

Developing Project Proposals 58

PART 2 Planning, Performing, and Controlling the Project 92

C H A P T E R 4

C H A P T E R 5

C H A P T E R 6

C H A P T E R 7

C H A P T E R 8

C H A P T E R 9 Defining Scope, Quality, Responsibility, and Activity Sequence Developing the Schedule 130

Resource Utilization 180

Determining Costs, Budget, and Earned Value 200

Managing Risk 230

Closing the Project 242 94

PART 3 People: The Key to Project Success 258

C H A P T E R 10

C H A P T E R 11

C H A P T E R 12 The Project Manager 260

The Project Team 288

Project Communication and Documentation 330

iii

Preface xi

About the Authors xvii

C H A P T E R 1

Project Management Concepts 2

Project Attributes 5

Balancing Project Constraints 7

Project Life Cycle 10

Initiating 11

Planning 12

Performing 12

Closing 14

Project Management Process 15

Stakeholder  Engagement 22

Global Project Management 23

Project Management Associations 25

Benefits of Project Management 25

Summary 26

Questions 28

Case Study: E-Commerce for a Small Supermarket 28

Bibliography 30

  PART 1 Initiating a Project

C H A P T E R 2

Identifying and Selecting Projects 34

Project Identification 36

Project Selection 37

Project Charter 40

Preparing a Request for Proposal 45

Soliciting Proposals 51

Summary 53

Questions 54

Case Study: A Midsize Pharmaceutical Company 54

Bibliography 56

v

C H A P T E R 3

Developing Project Proposals 58

Building Relationships with Customers and Partners 61

Pre-RFP/Proposal  Marketing 63

Decision to Develop a Proposal 64

Creating a Winning Proposal 67

Proposal Preparation 68

Proposal Contents 69

Technical Section 69

Management Section 71

Cost Section 72

Pricing Considerations 74

Simplified Project Proposal 75

Proposal Submission and Follow-Up 77

Customer Evaluation of Proposals 78

Contracts 81

Fixed-Price Contracts 81

Cost-Reimbursement  Contracts 81

Contract Terms and Conditions 82

Measuring Proposal Success 83

Summary 85

Questions 87

Case Study: Medical Information Systems 88

Bibliography 90

  PART 2 Planning, Performing, and Controlling the Project

C H A P T E R 4

Defining Scope, Quality, Responsibility, and Activity Sequence 94

Establish Project Objective 97

Define Project Scope 98

Plan for Quality 102

Create Work Breakdown Structure 104

Assign Responsibility 108

Define Activities 110

Sequence Activities 111

Network Principles 111

Create Network Diagram 113

Planning for Information Systems Development 117

An Information System Example: Internet Applications Development for ABC Office Designs 121

Project Management Information Systems 122

Summary 124

Questions 126

Case Study: A Not-for-Profit Medical Research Center  127

Bibliography 128

C H A P T E R 5

Developing the Schedule 130

Estimate Activity Resources 133

Estimate Activity Durations 134

Establish Project Start and Completion Times 135

Develop Project Schedule 136

Earliest Start and Finish Times 136

Latest Start and Finish Times 140

Total Slack 142

Critical Path 144

Free Slack 147

Bar Chart Format 149

Project Control Process 150

Effects of Actual Schedule Performance 152

Incorporate Changes into Schedule 153

Update Project Schedule 154

Control Schedule 155

Scheduling for Information Systems Development 160

An Information System Example: Internet Applications Development for ABC Office Designs (Continued) 162

Project Management Information Systems 164

Agile Project Management 167

Summary 173

Questions 176

Case Study: A Not-for-Profit Medical Research Center 178

Bibliography 178

C H A P T E R 6

Resource Utilization 180

Resource-Constrained Planning 182

Resource Requirements Plan 184

Resource Leveling 186

Resource-Limited  Scheduling 188

Resource Requirements for Information Systems Development 192

An Information System Example: Internet Applications Development for ABC Office Designs (Continued) 192

Project Management Information Systems 193

Summary 196

Questions 197

Case Study: A Not-for-Profit Medical Research Center   198

Bibliography 198

C H A P T E R 7

Determining Costs, Budget, and Earned Value 200

Estimate Activity Costs 203

Determine Project Budget 205

Aggregate Total Budgeted Cost 205

Develop Cumulative Budgeted Cost 207

Determine Actual Cost 209

Actual Cost 209

Committed Costs 209

Compare Actual Cost to Budgeted Cost 210

Determine Value of Work Performed 212

Analyze Cost Performance 214

Cost Performance Index 215

Cost Variance 216

Estimate Cost at Completion 216

Control Costs 218

Manage Cash Flow 219

Cost Estimating for Information Systems Development 221

An Information System Example: Internet Applications Development for ABC Office Designs (Continued) 222

Project Management Information Systems 223

Summary 225

Questions 227

Case Study: A Not-for-Profit Medical Research Center 228

Bibliography 229

C H A P T E R 8

Managing Risk 230

Identify Risks 232

Assess Risks 234

Plan Risk Responses 235

Monitor Risks 236

Managing Risks for Information Systems Development 236

An Information System Example: Internet Applications Development for ABC Office Designs (Continued) 237

Summary 239

Questions 239

Case Study: A Not-for-Profit Medical Research Center 239

Bibliography 240

C H A P T E R 9

Closing the Project 242

Project Closing Actions 244

Final Payments 245

Staff Recognition and Evaluation 245

Postproject Evaluation 246

Lessons Learned 248

Archive Project Documents 249

Customer Feedback 249

Early Project Termination 252

Summary 253

Questions 254

Case Study: Market Research Report Project 254

Bibliography 256

  PART 3 People: The Key to Project Success

C H A P T E R 1 0

The Project Manager 260

Project Manager Responsibilities 263

Planning 263

Organizing 263

Monitoring and Controlling 263

Project Manager Skills 264

Leadership Ability 264

Ability to Develop People 268

Communication Skills 269

Interpersonal Skills 270

Ability to Handle Stress 272

Problem-Solving Skills 272

Negotiating Skills 273

Time Management Skills 274

Developing Project Manager Competence 274

Delegation 276

Managing Changes 279

Summary 284

Questions 285

Case Study: Codeword 285

Bibliography 287

C H A P T E R 1 1

The Project Team 288

Acquiring the Project Team 290

Project Team Development 292

Forming 293

Storming 293

Norming    294

Performing    295

Project Kickoff Meeting 296

Effective Project Teams 298 Characteristics of Effective Teams   298 Barriers to Team Effectiveness 299 Effective Team Members   303

Team Building    304

Valuing Team Diversity 305

Ethical Behavior 310

Conflict on Projects 312

Sources of Conflict 312

Handling Conflict 314

Problem Solving 316

A Nine-Step Approach to Problem Solving    316 Brainstorming    318

Time Management 319

Summary    323

Questions 325

Case Study: Team Effectiveness? 326

Bibliography 328

C H A P T E R 1 2

Project Communication and Documentation 330

Personal Communication 333

Verbal  Communication 333

Written  Communication 334

Effective Listening 335

Meetings 336

Types of Project Meetings 336

Effective Meetings 340

Presentations 343

Prepare the Presentation 345

Deliver the Presentation 346

Reports 347

Types of Project Reports 347

Useful Reports    349

Control Document Changes

350

Project Communication Plan 351

Stakeholder Communication 353

Collaborative Communication Tools 353

Summary    356

Questions 358

Case Study: International Communications 359

Bibliography 361

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项目管理（第7版）（英文版）

内容简介:

作者简介:

目录: