Social Media Metrics:How to Measure and Optimize Your Marketing Investment (New Rules Social Media Series)

Social Media Metrics:How to Measure and Optimize Your Marketing Investment (New Rules Social Media Series)
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作者: (吉姆·斯特恩)
出版社: Wiley
2010-04
版次: 1
ISBN: 9780470583784
定价: 252.00
装帧: 精装
开本: 16开
纸张: 胶版纸
页数: 272页
正文语种: 英语
  • Theonlyguidedevotedexclusivelytosocialmediametrics



    Whetheryouaresellingonline,throughadirectsalesforce,orviadistributionchannels,whatcustomersaresayingaboutyouonlineisnowmoreimportantthanyouradvertising.Socialmediaisnolongeracuriosityonthehorizonbutasignificantpartofyourmarketingmix.



    Whileotherbooksexplainwhysocialmediaiscriticalandhowtogoaboutparticipating,SocialMediaMetricsfocusesonmeasuringthesuccessofyoursocialmediamarketingefforts.Successmetricsinbusinessarebasedonbusinessgoalswherefamedoesnotalwaysequatetofortune.Readthisbooktodetermine:

    -WhystrivingformoreTwitterfollowersorFacebookfriendsthanthecompetitionisafailingstrategy

    -Howtoleveragethetimeandeffortyouinvestinsocialmedia

    -Howtoconvincethosewhoareafraidofnewthingsthatsocialmediaisavaluablebusinesstoolandnotjustatoyfortheoverly-wired



    Knowingwhatworksandwhatdoesn'tisterrific,butonlyinaconstantandunchangingworld.SocialMediaMetricsisloadedwithspecificexamplesofspecificmetricsyoucanusetoguideyoursocialmediamarketingeffortsasnewmeansofcommunication. Jim Sterne produced the world's first "Marketing on the Internet" seminar series in 1994. Today, Sterne is an internationally known speaker on digital marketing and customer interaction and aconsultant to Fortune 500 companies and Internet entrepreneurs. He is founder of the eMetrics Marketing Optimization Summit and cofounder of the Web Analytics Association.

    For more information, please visit JimSterne.com. 
    Foreword. 



    Acknowledgments.



    Introduction: Getting Started—Understanding the Ground Rules.



    Chapter 1 Getting Focused—Identifying Goals.



    Chapter 2 Getting Attention—Reaching Your Audience.



    Chapter 3 Getting Respect—Identifying Influence.



    Chapter 4 Getting Emotional—Recognizing Sentiment.



    Chapter 5 Getting Response—Triggering Action.



    Chapter 6 Getting the Message—Hearing the Conversation.



    Chapter 7 Getting Results—Driving Business Outcomes.



    Chapter 8 Getting Buy-In—Convincing Your Colleagues.



    Chapter 9 Getting Ahead—Seeing the Future.



    Appendix: Resources.



    Index.

  • 内容简介:
    Theonlyguidedevotedexclusivelytosocialmediametrics



    Whetheryouaresellingonline,throughadirectsalesforce,orviadistributionchannels,whatcustomersaresayingaboutyouonlineisnowmoreimportantthanyouradvertising.Socialmediaisnolongeracuriosityonthehorizonbutasignificantpartofyourmarketingmix.



    Whileotherbooksexplainwhysocialmediaiscriticalandhowtogoaboutparticipating,SocialMediaMetricsfocusesonmeasuringthesuccessofyoursocialmediamarketingefforts.Successmetricsinbusinessarebasedonbusinessgoalswherefamedoesnotalwaysequatetofortune.Readthisbooktodetermine:

    -WhystrivingformoreTwitterfollowersorFacebookfriendsthanthecompetitionisafailingstrategy

    -Howtoleveragethetimeandeffortyouinvestinsocialmedia

    -Howtoconvincethosewhoareafraidofnewthingsthatsocialmediaisavaluablebusinesstoolandnotjustatoyfortheoverly-wired



    Knowingwhatworksandwhatdoesn'tisterrific,butonlyinaconstantandunchangingworld.SocialMediaMetricsisloadedwithspecificexamplesofspecificmetricsyoucanusetoguideyoursocialmediamarketingeffortsasnewmeansofcommunication.
  • 作者简介:
    Jim Sterne produced the world's first "Marketing on the Internet" seminar series in 1994. Today, Sterne is an internationally known speaker on digital marketing and customer interaction and aconsultant to Fortune 500 companies and Internet entrepreneurs. He is founder of the eMetrics Marketing Optimization Summit and cofounder of the Web Analytics Association.

    For more information, please visit JimSterne.com. 
  • 目录:
    Foreword. 



    Acknowledgments.



    Introduction: Getting Started—Understanding the Ground Rules.



    Chapter 1 Getting Focused—Identifying Goals.



    Chapter 2 Getting Attention—Reaching Your Audience.



    Chapter 3 Getting Respect—Identifying Influence.



    Chapter 4 Getting Emotional—Recognizing Sentiment.



    Chapter 5 Getting Response—Triggering Action.



    Chapter 6 Getting the Message—Hearing the Conversation.



    Chapter 7 Getting Results—Driving Business Outcomes.



    Chapter 8 Getting Buy-In—Convincing Your Colleagues.



    Chapter 9 Getting Ahead—Seeing the Future.



    Appendix: Resources.



    Index.

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