Restaurant Service Basics[餐饮服务的基本知识]

Restaurant Service Basics[餐饮服务的基本知识]
分享
扫描下方二维码分享到微信
打开微信,点击右上角”+“,
使用”扫一扫“即可将网页分享到朋友圈。
作者: (桑德拉·达默) , (库尔特·卡尔)
出版社: Wiley
2008-10
版次: 2
ISBN: 9780470107850
定价: 378.80
装帧: 平装
开本: 其他
纸张: 其他
页数: 208页
正文语种: 英语
  • Anexcellenttrainingtoolforbothhospitalityprogramsandworkingrestaurantmanagers,RestaurantServiceBasics,2ndEditionconsiderstheentirediningexperienceinsituationsrangingfromformaltocasual.Step-by-stepinstructionsguidereadersthroughservicefunctions.DifferenttypesofserviceFrench,American,English,Russia,Family-style,andBanquetareexplainedindetail,alongwithuniversallyimportantsafety,sanitation,andemergencyprocedures.ThisSecondEditionfeaturesend-of-chapterprojectsthatincorporatereal-lifesituations,aswellasenhancedcoverageofpoint-of-serviceandothertechnologyuseinrestaurants. SondraJ.Dahmerhastaughtatnumeroushospitalityandfoodserviceprograms.

    KurtW.Kahl,MS,RD,CD,LD,isaRegisteredConsultantDietitianandtrainerintheareasoffoodserviceandnutrition.Together,DahmerandKahlhavetrainedwaitstaffonserviceskillsandhavehelpedexperiencedserverspolishtheirskills. Preface.
    Chapter1:TheServer.
    Objectives.
    ServiceandHospitality.
    AdvantagesofBeingaServer.
    QualificationsfortheJob.
    PersonalAppearanceontheJob.
    YourRoleintheRestaurantOrganization.
    TeamworkwithCoworkersandSupervisors.
    IssuesRegardingRestaurantEmployment.
    KeyTerms.
    Review.
    Projects.
    CaseProblem.
    Chapter2:TypesofEstablishments,TypesofService,andTableSettings.
    Objectives.
    TypesofEstablishments.
    TypesofTableService.
    KeyTerms.
    Review.
    Projects.
    CaseProblem.
    Chapter3:BeforetheGuestsArrive.
    Objectives.
    StationAssignments.
    Reservations.
    DiningRoomPreparation.
    StudyingtheMenu.
    ClosingtheDiningRoom.
    KeyTerms.
    Review.
    Projects.
    CaseProblem.
    Chapter4:InitiatingtheService.
    Objectives.
    SeatingGuests.
    ApproachingtheGuests.
    TakingOrders.
    AppropriateTopicsofConversation.
    AnsweringQuestions.
    MakingSuggestionsandIncreasingSales.
    TimingtheMeal.
    PlacingOrdersintheKitchen.
    PickingupOrdersfromtheKitchen.
    KeyTerms.
    Review.
    Projects.
    CaseProblem.
    Chapter5:ServingtheMeal.
    Objectives.
    ServingTablesandBooths.
    EfficiencyWhenServing.
    HandlingUnusualCircumstances.
    TheGuestCheckandPayment.
    ReceivingtheTip.
    KeyTerms.
    Review.
    Projects.
    CaseProblem.
    Chapter6:Safety,Sanitation,andEmergencyProcedures.
    Objectives.
    Safety:PreventingAccidents.
    FoodSafetyandSanitationResponsibilities.
    EmergencyProcedures.
    KeyTerms.
    Review.
    Projects.
    CaseProblem.
    Chapter7:HandlingServiceUsingTechnology.
    Objectives.
    ComputersinRestaurants.
    ComponentsofaPOSSystem.
    TakingOrdersUsingaPOSSystem.
    GettingOrderstoandfromtheBarandKitchen.
    CompletingEachTransaction.
    ClosingattheEndoftheDay.
    AdvantagesofaPOSSystem.
    AdvantagesandDisadvantagesofHandheldOrderTerminals.
    RestaurantReservationsandTableManagement.
    AdvantagesofRestaurantReservationandTableManagementSoftware.
    GuestPaging.
    AdvantagesofGuestPaging.
    KeyTerms.
    Review.
    Projects.
    CaseProblem.
    Chapter8:WineandBarService.
    Objectives.
    SignificanceofServingWine,Beer,andLiquor.
    TheConcernaboutServingAlcoholinRestaurants.
    WineService.
    BeerService.
    LiquorService.
    NonalcoholicDrinks.
    KeyTerms.
    Review.
    Projects.
    CaseProblem.
    ResourceA:DefinitionsofKeyTermsfromtheText.
    ResourceB:DefinitionsofMenuandServiceTerms.
    ResourceC:RecommendedResourcesforFurtherInformation.
    Index
  • 内容简介:
    Anexcellenttrainingtoolforbothhospitalityprogramsandworkingrestaurantmanagers,RestaurantServiceBasics,2ndEditionconsiderstheentirediningexperienceinsituationsrangingfromformaltocasual.Step-by-stepinstructionsguidereadersthroughservicefunctions.DifferenttypesofserviceFrench,American,English,Russia,Family-style,andBanquetareexplainedindetail,alongwithuniversallyimportantsafety,sanitation,andemergencyprocedures.ThisSecondEditionfeaturesend-of-chapterprojectsthatincorporatereal-lifesituations,aswellasenhancedcoverageofpoint-of-serviceandothertechnologyuseinrestaurants.
  • 作者简介:
    SondraJ.Dahmerhastaughtatnumeroushospitalityandfoodserviceprograms.

    KurtW.Kahl,MS,RD,CD,LD,isaRegisteredConsultantDietitianandtrainerintheareasoffoodserviceandnutrition.Together,DahmerandKahlhavetrainedwaitstaffonserviceskillsandhavehelpedexperiencedserverspolishtheirskills.
  • 目录:
    Preface.
    Chapter1:TheServer.
    Objectives.
    ServiceandHospitality.
    AdvantagesofBeingaServer.
    QualificationsfortheJob.
    PersonalAppearanceontheJob.
    YourRoleintheRestaurantOrganization.
    TeamworkwithCoworkersandSupervisors.
    IssuesRegardingRestaurantEmployment.
    KeyTerms.
    Review.
    Projects.
    CaseProblem.
    Chapter2:TypesofEstablishments,TypesofService,andTableSettings.
    Objectives.
    TypesofEstablishments.
    TypesofTableService.
    KeyTerms.
    Review.
    Projects.
    CaseProblem.
    Chapter3:BeforetheGuestsArrive.
    Objectives.
    StationAssignments.
    Reservations.
    DiningRoomPreparation.
    StudyingtheMenu.
    ClosingtheDiningRoom.
    KeyTerms.
    Review.
    Projects.
    CaseProblem.
    Chapter4:InitiatingtheService.
    Objectives.
    SeatingGuests.
    ApproachingtheGuests.
    TakingOrders.
    AppropriateTopicsofConversation.
    AnsweringQuestions.
    MakingSuggestionsandIncreasingSales.
    TimingtheMeal.
    PlacingOrdersintheKitchen.
    PickingupOrdersfromtheKitchen.
    KeyTerms.
    Review.
    Projects.
    CaseProblem.
    Chapter5:ServingtheMeal.
    Objectives.
    ServingTablesandBooths.
    EfficiencyWhenServing.
    HandlingUnusualCircumstances.
    TheGuestCheckandPayment.
    ReceivingtheTip.
    KeyTerms.
    Review.
    Projects.
    CaseProblem.
    Chapter6:Safety,Sanitation,andEmergencyProcedures.
    Objectives.
    Safety:PreventingAccidents.
    FoodSafetyandSanitationResponsibilities.
    EmergencyProcedures.
    KeyTerms.
    Review.
    Projects.
    CaseProblem.
    Chapter7:HandlingServiceUsingTechnology.
    Objectives.
    ComputersinRestaurants.
    ComponentsofaPOSSystem.
    TakingOrdersUsingaPOSSystem.
    GettingOrderstoandfromtheBarandKitchen.
    CompletingEachTransaction.
    ClosingattheEndoftheDay.
    AdvantagesofaPOSSystem.
    AdvantagesandDisadvantagesofHandheldOrderTerminals.
    RestaurantReservationsandTableManagement.
    AdvantagesofRestaurantReservationandTableManagementSoftware.
    GuestPaging.
    AdvantagesofGuestPaging.
    KeyTerms.
    Review.
    Projects.
    CaseProblem.
    Chapter8:WineandBarService.
    Objectives.
    SignificanceofServingWine,Beer,andLiquor.
    TheConcernaboutServingAlcoholinRestaurants.
    WineService.
    BeerService.
    LiquorService.
    NonalcoholicDrinks.
    KeyTerms.
    Review.
    Projects.
    CaseProblem.
    ResourceA:DefinitionsofKeyTermsfromtheText.
    ResourceB:DefinitionsofMenuandServiceTerms.
    ResourceC:RecommendedResourcesforFurtherInformation.
    Index
查看详情
您可能感兴趣 / 更多
Restaurant Service Basics[餐饮服务的基本知识]
ReactJS实践入门
(美)克里斯·明尼克(Chris Minnick)
Restaurant Service Basics[餐饮服务的基本知识]
Redis 数据库从入门到实践
陈逸怀 刘勇 刘瑜 王伟
Restaurant Service Basics[餐饮服务的基本知识]
Red Hat Enterprise Linux 9系统管理实战
肖志健
Restaurant Service Basics[餐饮服务的基本知识]
Re:从零开始的异世界生活 大塚真一郎 Art Works Re:BOX 2nd(盒装共2册)
[日]大塚真一郎 著;刘晨 译;天闻角川 出品
Restaurant Service Basics[餐饮服务的基本知识]
Re:从零开始的异世界生活Ex.3,剑鬼恋谭 长月达平著(官方外传小说第三弹)
(日) 长月达平 著 ; (日) 大塚真一郎 绘 ; 天闻角川 出品; 一寒 译
Restaurant Service Basics[餐饮服务的基本知识]
Revit建筑建模教程
胡永骁 徐德峰 王咸锋
Restaurant Service Basics[餐饮服务的基本知识]
Revit+Dynamo互通式立交桥梁参数化建模
鲍大鑫
Restaurant Service Basics[餐饮服务的基本知识]
Re:从零开始的异世界生活.26(赠色纸1张)“佛拉基亚帝国”篇开幕,新人物登场!
(日) 长月达平 著 ; (日) 大塚真一郎 绘 ; miyuki 译
Restaurant Service Basics[餐饮服务的基本知识]
React Native移动开发实战 第3版
向治洪
Restaurant Service Basics[餐饮服务的基本知识]
React Hooks开发实战
鬼哥 著
Restaurant Service Basics[餐饮服务的基本知识]
Re:从零开始的异世界生活Ex.2,剑鬼恋歌 长月达平著(官方外传小说第二弹)
[日]长月达平 著;一寒 译;[日]大塚真一郎 绘
Restaurant Service Basics[餐饮服务的基本知识]
Research on Destruction of the North China Craton(华北克拉通破坏)
华北克拉通破坏项目组
系列丛书 / 更多
Restaurant Service Basics[餐饮服务的基本知识]
ReactJS实践入门
(美)克里斯·明尼克(Chris Minnick)
Restaurant Service Basics[餐饮服务的基本知识]
Redis 数据库从入门到实践
陈逸怀 刘勇 刘瑜 王伟
Restaurant Service Basics[餐饮服务的基本知识]
Red Hat Enterprise Linux 9系统管理实战
肖志健
Restaurant Service Basics[餐饮服务的基本知识]
Re:从零开始的异世界生活 大塚真一郎 Art Works Re:BOX 2nd(盒装共2册)
[日]大塚真一郎 著;刘晨 译;天闻角川 出品
Restaurant Service Basics[餐饮服务的基本知识]
Re:从零开始的异世界生活Ex.3,剑鬼恋谭 长月达平著(官方外传小说第三弹)
(日) 长月达平 著 ; (日) 大塚真一郎 绘 ; 天闻角川 出品; 一寒 译
Restaurant Service Basics[餐饮服务的基本知识]
Revit建筑建模教程
胡永骁 徐德峰 王咸锋
Restaurant Service Basics[餐饮服务的基本知识]
Revit+Dynamo互通式立交桥梁参数化建模
鲍大鑫
Restaurant Service Basics[餐饮服务的基本知识]
Re:从零开始的异世界生活.26(赠色纸1张)“佛拉基亚帝国”篇开幕,新人物登场!
(日) 长月达平 著 ; (日) 大塚真一郎 绘 ; miyuki 译
Restaurant Service Basics[餐饮服务的基本知识]
React Native移动开发实战 第3版
向治洪
Restaurant Service Basics[餐饮服务的基本知识]
React Hooks开发实战
鬼哥 著
Restaurant Service Basics[餐饮服务的基本知识]
Re:从零开始的异世界生活Ex.2,剑鬼恋歌 长月达平著(官方外传小说第二弹)
[日]长月达平 著;一寒 译;[日]大塚真一郎 绘
Restaurant Service Basics[餐饮服务的基本知识]
Research on Destruction of the North China Craton(华北克拉通破坏)
华北克拉通破坏项目组
相关图书 / 更多
Restaurant Service Basics[餐饮服务的基本知识]
ReactJS实践入门
(美)克里斯·明尼克(Chris Minnick)
Restaurant Service Basics[餐饮服务的基本知识]
Redis 数据库从入门到实践
陈逸怀 刘勇 刘瑜 王伟
Restaurant Service Basics[餐饮服务的基本知识]
Red Hat Enterprise Linux 9系统管理实战
肖志健
Restaurant Service Basics[餐饮服务的基本知识]
Re:从零开始的异世界生活 大塚真一郎 Art Works Re:BOX 2nd(盒装共2册)
[日]大塚真一郎 著;刘晨 译;天闻角川 出品
Restaurant Service Basics[餐饮服务的基本知识]
Re:从零开始的异世界生活Ex.3,剑鬼恋谭 长月达平著(官方外传小说第三弹)
(日) 长月达平 著 ; (日) 大塚真一郎 绘 ; 天闻角川 出品; 一寒 译
Restaurant Service Basics[餐饮服务的基本知识]
Revit建筑建模教程
胡永骁 徐德峰 王咸锋
Restaurant Service Basics[餐饮服务的基本知识]
Revit+Dynamo互通式立交桥梁参数化建模
鲍大鑫
Restaurant Service Basics[餐饮服务的基本知识]
Re:从零开始的异世界生活.26(赠色纸1张)“佛拉基亚帝国”篇开幕,新人物登场!
(日) 长月达平 著 ; (日) 大塚真一郎 绘 ; miyuki 译
Restaurant Service Basics[餐饮服务的基本知识]
React Native移动开发实战 第3版
向治洪
Restaurant Service Basics[餐饮服务的基本知识]
React Hooks开发实战
鬼哥 著
Restaurant Service Basics[餐饮服务的基本知识]
Re:从零开始的异世界生活Ex.2,剑鬼恋歌 长月达平著(官方外传小说第二弹)
[日]长月达平 著;一寒 译;[日]大塚真一郎 绘
Restaurant Service Basics[餐饮服务的基本知识]
Research on Destruction of the North China Craton(华北克拉通破坏)
华北克拉通破坏项目组