2600 Phrases for Setting Effective Performance Goals: Ready-to-Use Phrases That Really Get Results

作者: Paul Falcone 著

出版社: McGraw-Hill Education

出版时间: 2011-12

版次: 1

ISBN: 9780814417751

定价: 144.30

装帧: 平装

页数: 256页

正文语种: 英语

分类: 外文古旧书>英文书>经济

As a manager, you aren’t truly successful unless your employees are as well. Helping them establish compelling, actionable performance goals is the first and most important step, and 2600 Phrases for Setting Effective Performance Goals is there to lend a hand.

A natural follow-up to the bestselling 2600 Phrases for Effective Performance Reviews, this quick-reference guide provides readers with ready-to-use performance goals organized by the characteristics and core competencies used most often in the appraisal process. From attendance and attitude to teamwork and time management, managers will find the language they need to inspire exceptional results. The book also includes wording tailored to many of the most common positions in sales and marketing, accounting and finance, HR, IT, legal, manufacturing, operations, and more.

Comprehensive and organized for ease of use, this book enables managers to lay the groundwork necessary for phenomenal achievement on the part of their people. PAUL FALCONE is Vice President of Employee Relations at Time Warner Cable in Los Angeles. He is the author of several bestselling books, including 2600 Phrases for Effective Performance Reviews (978-0-8144-7282-8), 101 Tough Conversations to Have with Employees (978-0-8144-1348-7), and 101 Sample Write Ups for Documenting Employee Performance Problems (978-0-8144-1546-7). Contents
Introduction: How to Use This Book to Save Time and to
Write Compelling Performance Goals
PART I. PERFORMANCE APPRAISAL GOALS FOR
CORE COMPETENCIES AND COMMONLY RATED
PERFORMANCE FACTORS
Adaptability and Change Management Skills
Attendance and Punctuality (Reliability)
Attitude
Communication
Conflict Management and Resolution
Creativity and Innovation
Customer Satisfaction
Ethics, Integrity, and Trust
Hiring and Retention
Job Knowledge
Leadership
Listening Skills
Managerial Style
Motivation
Oral and Written Expression
Organizational and Planning Skills
Personal Style
Problem-Solving Skills and Results Orientation
Productivity and Volume
Professionalism and Grooming/Appearance
Quality
Safety
Self-Development
Staff Development
Strategic and Critical Thinking Skills
Supervision
Teamwork and Relationship-Building Skills
Technical Skills
Time Management
Work-Life Balance
PART II. PERFORMANCE APPRAISAL GOALS FOR
PARTICULAR TITLES AND ROLES
Accounting and Finance
Accountant
Auditor
Bookkeeper
Controller
Credit and Collections Manager
Financial Analyst
Human Resources
Benefits Administrator
Compensation Analyst
Employee and Labor Relations Representative
Recruiter (Corporate)
Training and Organizational Development Specialist
Information Technology
Database Administrator
Help Desk Coordinator
Programmer Analyst
Project Manager
Systems Analyst
Legal
Attorney
Contract Analyst
Legal Secretary
Paralegal
Manufacturing
Assembly and Packaging Technician
Equipment Technician
Master Scheduler
Plant Manager
Production Supervisor
Purchasing Agent
Quality Assurance Engineer
Supply Chain Manager
Operations
Administrative Assistant
Customer Service Representative
Dispatcher
Facilities Maintenance Supervisor 175
Office Manager
Receptionist
Research Analyst
Safety and Security Manager
Transportation Manager
Warehouse Manager
Sales, Marketing, and Digital Media
Account Executive
Digital Content Producer
Digital Marketing Manager
Field Sales Representative
Fundraising/Development Executive (Nonprofit)
Grant Writer (Nonprofit)
Product/Brand Manager
Sales Associate (Retail)
Social Media Coordinator
Telemarketer
APPENDIXES
Appendix A: High-Impact Verbs to Inspire
Your Writing
Appendix B: Essential Adverbs to Get
Your Message Across
Appendix C: Individual Development Plan (IDP) Tool
Appendix D: Index of Particular Titles and Roles
内容简介:
As a manager, you aren’t truly successful unless your employees are as well. Helping them establish compelling, actionable performance goals is the first and most important step, and 2600 Phrases for Setting Effective Performance Goals is there to lend a hand.

A natural follow-up to the bestselling 2600 Phrases for Effective Performance Reviews, this quick-reference guide provides readers with ready-to-use performance goals organized by the characteristics and core competencies used most often in the appraisal process. From attendance and attitude to teamwork and time management, managers will find the language they need to inspire exceptional results. The book also includes wording tailored to many of the most common positions in sales and marketing, accounting and finance, HR, IT, legal, manufacturing, operations, and more.

Comprehensive and organized for ease of use, this book enables managers to lay the groundwork necessary for phenomenal achievement on the part of their people.
作者简介:
PAUL FALCONE is Vice President of Employee Relations at Time Warner Cable in Los Angeles. He is the author of several bestselling books, including 2600 Phrases for Effective Performance Reviews (978-0-8144-7282-8), 101 Tough Conversations to Have with Employees (978-0-8144-1348-7), and 101 Sample Write Ups for Documenting Employee Performance Problems (978-0-8144-1546-7).
目录:
Contents
Introduction: How to Use This Book to Save Time and to
Write Compelling Performance Goals
PART I. PERFORMANCE APPRAISAL GOALS FOR
CORE COMPETENCIES AND COMMONLY RATED
PERFORMANCE FACTORS
Adaptability and Change Management Skills
Attendance and Punctuality (Reliability)
Attitude
Communication
Conflict Management and Resolution
Creativity and Innovation
Customer Satisfaction
Ethics, Integrity, and Trust
Hiring and Retention
Job Knowledge
Leadership
Listening Skills
Managerial Style
Motivation
Oral and Written Expression
Organizational and Planning Skills
Personal Style
Problem-Solving Skills and Results Orientation
Productivity and Volume
Professionalism and Grooming/Appearance
Quality
Safety
Self-Development
Staff Development
Strategic and Critical Thinking Skills
Supervision
Teamwork and Relationship-Building Skills
Technical Skills
Time Management
Work-Life Balance
PART II. PERFORMANCE APPRAISAL GOALS FOR
PARTICULAR TITLES AND ROLES
Accounting and Finance
Accountant
Auditor
Bookkeeper
Controller
Credit and Collections Manager
Financial Analyst
Human Resources
Benefits Administrator
Compensation Analyst
Employee and Labor Relations Representative
Recruiter (Corporate)
Training and Organizational Development Specialist
Information Technology
Database Administrator
Help Desk Coordinator
Programmer Analyst
Project Manager
Systems Analyst
Legal
Attorney
Contract Analyst
Legal Secretary
Paralegal
Manufacturing
Assembly and Packaging Technician
Equipment Technician
Master Scheduler
Plant Manager
Production Supervisor
Purchasing Agent
Quality Assurance Engineer
Supply Chain Manager
Operations
Administrative Assistant
Customer Service Representative
Dispatcher
Facilities Maintenance Supervisor 175
Office Manager
Receptionist
Research Analyst
Safety and Security Manager
Transportation Manager
Warehouse Manager
Sales, Marketing, and Digital Media
Account Executive
Digital Content Producer
Digital Marketing Manager
Field Sales Representative
Fundraising/Development Executive (Nonprofit)
Grant Writer (Nonprofit)
Product/Brand Manager
Sales Associate (Retail)
Social Media Coordinator
Telemarketer
APPENDIXES
Appendix A: High-Impact Verbs to Inspire
Your Writing
Appendix B: Essential Adverbs to Get
Your Message Across
Appendix C: Individual Development Plan (IDP) Tool
Appendix D: Index of Particular Titles and Roles

查看详情

2600 Phrases for Setting Effective Performance Goals: Ready-to-Use Phrases That Really Get Results

内容简介:

作者简介:

目录: