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Crucial Conversations: Tools for Talking When Stakes Are High

Crucial Conversations: Tools for Talking When Stakes Are High
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作者: 著 , 著 , 著 , 著
出版社: Mcgraw-Hill
2011-08
ISBN: 9780071775304
定价: 311.50
装帧: 精装
开本: 其他
纸张: 其他
页数: 304页
正文语种: 英语
分类: 外文古旧书>英文书>经济
3人买过
  • ThefirsteditionofCrucialConversationsexplodedontothesceneandrevolutionizedthewaymillionsofpeoplecommunicatewhenstakesarehigh.Thisneweditiongivesyouthetoolsto:


    Prepareforhigh-stakessituations
    Transformangerandhurtfeelingsintopowerfuldialogue
    Makeitsafetotalkaboutalmostanything
    Bepersuasive,notabrasive


    KerryPatterson,JosephGrenny,RonMcMillan,andAlSwitzlerarecofoundersofVitalSmarts,aninnovatorincorporatetrainingandorganizationalperformance. KerryPatterson,JosephGrenny,RonMcMillan,andAlSwitzlerarecofoundersofVitalSmarts,aninnovatorincorporatetrainingandorganizationalperformance. ForewordXI
    AcknowledgmentsXV
    Ch.1What'saCrucialConversation?AndWhoCares?1
    Ch.2MasteringCrucialConversations:ThePowerofDialogue17
    Ch.3StartwithHeart:HowtoStayFocusedonWhatYouReallyWant27
    Ch.4LearntoLook:HowtoNoticeWhenSafetyIsatRisk45
    Ch.5MakeItSafe:HowtoMakeItSafetoTalkaboutAlmostAnything65
    Ch.6MasterMyStories:HowtoStayinDialogueWhenYou'reAngry,Scared,orHurt93
    Ch.7StateMyPath:HowtoSpeakPersuasively,NotAbrasively119
    Ch.8ExploreOthers'Paths:HowtoListenWhenOthersBlowUporClamUp141
    Ch.9MovetoAction:HowtoTurnCrucialConversationsintoActionandResults161
    Ch.10PuttingItAllTogether:ToolsforPreparingandLearning179
    Ch.11Yeah,But:AdviceforToughCases193
    Ch.12ChangeYourLife:HowtoTurnIdeasintoHabits215
    Endnotes229
    Index231
  • 内容简介:
    ThefirsteditionofCrucialConversationsexplodedontothesceneandrevolutionizedthewaymillionsofpeoplecommunicatewhenstakesarehigh.Thisneweditiongivesyouthetoolsto:


    Prepareforhigh-stakessituations
    Transformangerandhurtfeelingsintopowerfuldialogue
    Makeitsafetotalkaboutalmostanything
    Bepersuasive,notabrasive


    KerryPatterson,JosephGrenny,RonMcMillan,andAlSwitzlerarecofoundersofVitalSmarts,aninnovatorincorporatetrainingandorganizationalperformance.
  • 作者简介:
    KerryPatterson,JosephGrenny,RonMcMillan,andAlSwitzlerarecofoundersofVitalSmarts,aninnovatorincorporatetrainingandorganizationalperformance.
  • 目录:
    ForewordXI
    AcknowledgmentsXV
    Ch.1What'saCrucialConversation?AndWhoCares?1
    Ch.2MasteringCrucialConversations:ThePowerofDialogue17
    Ch.3StartwithHeart:HowtoStayFocusedonWhatYouReallyWant27
    Ch.4LearntoLook:HowtoNoticeWhenSafetyIsatRisk45
    Ch.5MakeItSafe:HowtoMakeItSafetoTalkaboutAlmostAnything65
    Ch.6MasterMyStories:HowtoStayinDialogueWhenYou'reAngry,Scared,orHurt93
    Ch.7StateMyPath:HowtoSpeakPersuasively,NotAbrasively119
    Ch.8ExploreOthers'Paths:HowtoListenWhenOthersBlowUporClamUp141
    Ch.9MovetoAction:HowtoTurnCrucialConversationsintoActionandResults161
    Ch.10PuttingItAllTogether:ToolsforPreparingandLearning179
    Ch.11Yeah,But:AdviceforToughCases193
    Ch.12ChangeYourLife:HowtoTurnIdeasintoHabits215
    Endnotes229
    Index231
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